Privacy & Refunds

Privacy Statement & Refund Policy

Use of Personal Information 

Runtime Software may store and process personal information to better understand our customers' needs and provide improved products and services. We may use your personal information to contact you about new products or promotional campaigns. We may also use your personal information to contact you in instances of difficulties processing or shipping your order.

We will no share your personal information with anyone outside of Runtime Software.


We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Runtime Software is committed to keeping your data safe, and we take every reasonable precaution to ensure security. Access to your personal information is restricted to the employees at Runtime Software. Our employees are required to maintain this information's confidentiality and may not use it for any purpose other than to complete the services required of their employment. Your personal data is used for internal purposes only and is never sold or shared with anyone outside of Runtime Software unless we disclose information in response to a law enforcement request.

Use of Cookies  

We might use cookies, small pieces of data stored on the user's hard drive, to track the time and pages you have visited. If you feel uncomfortable about this, you can switch off the browser options' acceptance of cookies. With cookies switched off, you can still use all our web site features, including the online order form.

Refund Policy 

Please download, install, and try the demo version of the software before ordering. If you encounter any difficulties or have questions, help is available through our support department at support@runtime.org. We are willing to work with our customers until the problem is solved.

You can cancel orders before activation codes have been issued. After you received activation codes, we regret we are unable to issue refunds.

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