We offer free before-and-after purchase technical support for our programs GetDataBack, DiskExplorer, RAID Reconstructor, Captain Nemo, NAS Data Recovery, and RAID Recovery for Windows. If you use our software commercially for more than one data recovery, the purchase of additional licenses or support time may be necessary.
Get documentation, video, and help files on our software products.
How-to information on data recovery, drive imaging, forensic tools, etc.
Contact Runtime Software's technical support team.
Get answers to your questions for our most popular software products.
Have your product license key resent to your email address
Are the files still recoverable? Should I pursue data recovery?
Licensed users can download a new program version and activate it with the existing license.
If you are having trouble finding your RAID's parameters, our RaidProbe service might be right for you.
There is no support for the free Private Edition.
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Read this short article about performing a typical data recovery.
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