Step-by-step solutions for common problems. Please refer to the following guides for any challenges you might encounter.
How to perform a data recovery?If you do not read anything else, read this!
Step-by-step guideDoing a Data Recovery with GetDataBack (PDF).
Running RAID ReconstructorHow to do a data recovery with RAID Reconstructor.
VIM support for RAID-6How to create a Virtual Image file for a RAID-6 after a two-drive failure?
Data recovery from a BitLocker-encrypted driveHow to recover files when a Bitlocker drive has failed?
How to choose the right product?Not sure which product you need?
How to get help with your data recovery?Not sure what to do? Get help!
How to check the quality of the recovery before purchasing?Examine the files before you spend your money.
Runtime Live CD Ready-to-use boot CD-ROM
WinPE Boot MediumNo working Windows? Boot from a CD or a USB stick!
How to create an image in GetDataBack?This shows how you would usually create an image file with GetDataBack.
How to create an image in DiskExplorer?This shows you in detail how you can create an image file using DiskExplorer.
How to write an image back to a drive?Instructions about restoring a previously created image back to a drive.
Customizing DriveImage's welcome screen Commercial Edition only: Instructions and HTML reference.
Data RecoverabilityFind out what the chances are for successfully recovering your data.
About Data RecoveryRead about common myths and misperceptions.
Product documentationPlease read these first-hand resources.